Job Detail

Wait Staff

BirchWood Restaurant Group LLC Ipswich MA
Position Title: Wait Staff
Position Code: WS
Position Type:
Opening Date: 11/3/2022
Salary Range: $6.15 per hour plus tips.
Position Location: Ipswich, MA
Date Posted: 11/4/2022

Primary Position Duties:

  • Duties/Responsibilities:
    • Greets customers as they are seated at the table; ensures the table is clean and that utensils, napkins, and other needs have been provided.
    • Distributes menus and presents the daily specials.
    • Answers questions regarding the menu.
    • Takes food and beverage orders and delivers them to the kitchen.
    • Delivers food, beverages, condiments, and other requested items to customers.
    • Ensures that food is prepared correctly and to customers’ satisfaction; returns incorrect or improperly cooked orders to kitchen.
    • Collects plates and clears the table as customers finish their meals.
    • Prepares customers’ checks and collects payments.
    • Assists with other restaurant tasks such as cleaning the dining area and preparing silverware and condiments.
    • Performs other related duties as assigned.

Education or Skills:

  • Education and Experience:
    • Must be at least sixteen years old (at least 21 years old to serve alcoholic beverages).
    • Previous experience as a server preferred.
    • Must successfully complete restaurant’s training course.

Position Requirements:

  • Required Skills/Abilities:
    • Excellent interpersonal and customer service skills
    • Well-organized with ability to take and place food and beverage orders accurately.
    • Ability to operate point-of-sale systems.
    Physical Requirements:
    • Prolonged periods of standing and walking.
    • Must be able to lift, balance, and carry trays of food weighing up to 25 pounds.